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ResaleAI Help Center
Original version (Legacy)
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Original version (Legacy)
New Account Setup Guide (Legacy)
Getting Started with ResaleAI (Legacy)
Install
Help! DRS is not updating ResaleAI.
How to install ResaleAI and integrate with DRS (legacy version)
Is my POS still supported?
Employees
How do I add or edit Employees?
How do I delete an employee?
How do I set employee pictures via SMS?
How do I add an emergency contact to an employee's profile?
DayBook
How do I create or edit Tasks or Task Lists?
Suggested Task Lists
Buys
How to manage buys and how to text customers that their buy is ready.
Why won't an employee's name pop up on "Checked in By" or "Sorter"?
How do I select a sorter?
How are the pass reasons on the Buy Detail screen chosen?
How do I flag a customer?
How do I find a customer's driver's license information?
Sign to Sell
Sign to Sell Step-by-Step Instructions
Sign to Sell Process - Training
How do I edit the buy policy that customers sign?
How to set DRS Initials
Backstock
I'm getting started with backstock, where do I begin?
How do I request more bin labels?
I can't find a backstock bin (Legacy)
How do I add or edit Categories, Locations and Bins?
Magic Goals
How to set Sales Goals
Reports
What is the Monthly RAI Report?
What is the Aged Inventory Report?
How are labor percentage and labor efficiency calculated in the weekly summary?
Texting
How do I find out what my store phone number is?
How do I create pre-written text messages?
Suggested Pre-Written Text Messages
What does "Carrier Violation" mean?
What is “Reply N if you did not request a text”?
Bounceback
How to set up a new Bounceback campaign
Bounceback- Training
Gift Card Bounceback- Training
How to redeem Bouncebacks
Bounceback didn't print!
Bounceback barcodes not scanning
Settings
I'm selling my store, how do I transfer my account?
User Accounts- Different Levels and Privileges
How do I create or edit User Accounts?
How can I get an automatic nightly Day Close email?
Auto-login not working?
How to add payment info
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Categories
Categories
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